rr33 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what data rr33 collects, why we collect it, how it is used and stored, who it may be shared with, and what rights you hold as a data subject. We encourage all rr33 players — from Karachi to Islamabad — to read this document carefully before using our services.
A plain-language summary of our core privacy commitments. The full legal policy follows below and governs in all cases.
rr33 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used to operate your account and improve the rr33 platform — nothing else.
All data transmitted between your device and the rr33 platform is protected by 256-bit SSL encryption. Sensitive data at rest — including payment details and identity documents — is stored using industry-standard encryption protocols.
rr33 players have the right to access, correct, and in applicable circumstances delete the personal data we hold. You can also withdraw marketing consent at any time. Contact our support team to exercise any of these rights.
rr33 collects only the data required to operate your account, process transactions, verify your identity, comply with legal obligations, and — where you have consented — deliver relevant promotions and platform updates.
rr33 shares data only with essential service providers — payment processors, identity verification partners, game providers, and regulatory bodies where required by law. All third parties are contractually bound to handle your data securely.
rr33 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Account data is typically retained for a minimum of five years following account closure.
As an rr33 player, you hold the following rights with respect to your personal data. Contact our support team to exercise any of these.
You have the right to request a copy of the personal data rr33 holds about you, free of charge, within a reasonable timeframe.
If any personal data rr33 holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
In certain circumstances, you may request deletion of your personal data. This right is subject to legal and regulatory retention obligations that may override it.
You may request that rr33 restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested.
Where processing is based on your consent or a contract, you may request that your personal data be provided to you in a structured, machine-readable format.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing based on legitimate interests.
1.1 rr33 is Pakistan's premier online casino and sports betting platform, serving players across Karachi, Lahore, Faisalabad, Islamabad, and beyond. As an operator that handles personal and financial data for a large number of players, rr33 takes its data protection responsibilities seriously.
1.2 This Policy has been prepared in accordance with internationally recognised data protection principles and the requirements of rr33's gaming licence. It applies to all personal data collected through the rr33 website, mobile-optimised platform, customer support channels, and any other service offered under the rr33.cam domain.
1.3 This Policy should be read alongside the rr33 Terms & Conditions, which are incorporated by reference. In the event of any conflict between this Policy and the Terms & Conditions on a privacy-related matter, this Policy shall prevail.
1.4 rr33 may update this Policy from time to time. The effective date at the top of this document reflects the date of the most recent revision. We encourage you to review this Policy periodically.
2.1 For the purposes of applicable data protection legislation, rr33 is the data controller in respect of the personal data of its registered players and website visitors. rr33 is responsible for deciding the purposes and means by which personal data is processed.
2.2 rr33 operates under an international gaming licence. The jurisdiction of incorporation and licensing governs applicable data protection obligations in the first instance. However, rr33 voluntarily adheres to broadly recognised international data protection standards in all markets it serves, including Pakistan.
2.3 If you have any questions about how rr33 acts as a data controller, or wish to understand more about the legal framework governing our data practices, please contact our support team at [email protected].
3.1 rr33 collects the following categories of personal data from players and platform users:
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communication, transaction notifications, support |
| Financial Data | JazzCash/EasyPaisa number, bank account details, card details (partial), USDT wallet address | Deposit processing, withdrawal processing, fraud prevention |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, bonus activity | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, cookies | Security monitoring, fraud prevention, platform optimisation |
| KYC Documents | CNIC copies, utility bills, bank statements, selfies for liveness checks | Identity verification, age verification, AML compliance |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Quality assurance, dispute resolution, legal record-keeping |
3.2 rr33 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data, except to the limited extent that identity documents provided during KYC may contain such information incidentally. Where such data is encountered, it is not separately processed or retained beyond the scope of identity verification.
4.1 rr33 collects personal data through the following means:
4.2 rr33 does not purchase data from third-party data brokers or marketing list providers. All personal data held by rr33 is either provided directly by you or collected in connection with your use of the platform.
5.1 rr33 processes personal data on the following legal bases:
6.1 rr33 uses the personal data it collects for the following purposes:
6.2 rr33 does not use personal data for automated individual decision-making that produces legal effects, except in the context of fraud prevention and AML screening where automated checks are a regulatory requirement.
7.1 rr33 may share personal data with the following categories of third parties:
7.2 All third-party service providers engaged by rr33 are subject to data processing agreements that require them to handle personal data securely, use it only for the specified purpose, and comply with applicable data protection standards.
8.1 rr33 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you between sessions, maintain your login state, and understand how players use our platform.
8.2 rr33 uses the following categories of cookies:
8.3 You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the rr33 platform.
9.1 rr33 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and licensing obligations.
9.2 Key retention periods applicable to rr33 player data are as follows:
9.3 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with rr33's data disposal procedures.
10.1 rr33 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
10.2 While rr33 implements robust security measures, no online platform can guarantee absolute security against all threats. In the event of a data breach that poses a risk to your rights and freedoms, rr33 will notify affected players and the relevant regulatory authorities in accordance with applicable notification obligations.
10.3 You are responsible for maintaining the confidentiality of your rr33 account login credentials. rr33 will never ask you for your password via email, live chat, or any other communication channel.
11.1 rr33 operates infrastructure and engages service providers in multiple jurisdictions. As a result, your personal data may be transferred to and processed in countries outside Pakistan, including the jurisdiction in which rr33 is licensed and incorporated.
11.2 Where personal data is transferred to a third country, rr33 takes steps to ensure that appropriate safeguards are in place, including contractual data protection clauses with service providers that require them to protect your data to a standard equivalent to that described in this Policy.
11.3 By using the rr33 platform, you acknowledge and consent to the transfer of your personal data to the jurisdictions necessary for the operation of the platform.
12.1 rr33 players may exercise any of the data rights described in the summary section above — including access, rectification, erasure, restriction, portability, and objection — by contacting our support team via live chat or email at [email protected].
12.2 rr33 will respond to all data rights requests within a reasonable period, typically within 30 days of receipt. Where a request is complex or we have received a high volume of requests, we may extend this period by a further 30 days, and will notify you accordingly.
12.3 rr33 will not charge a fee for the exercise of data rights in ordinary circumstances. Where requests are manifestly unfounded or excessive, rr33 reserves the right to charge a reasonable administrative fee or decline to act on the request.
12.4 rr33 may require you to verify your identity before acting on a data rights request, to ensure that personal data is not disclosed to or amended by an unauthorised person.
13.1 rr33 may, where you have given explicit consent at registration or subsequently, send you marketing communications about rr33 promotions, new games, PSL betting offers, bonus opportunities, and platform news via email or SMS.
13.2 You may withdraw consent to receive marketing communications at any time by using the unsubscribe link included in any marketing email, by adjusting your communication preferences in your account settings, or by contacting our support team.
13.3 Withdrawal of marketing consent will not affect your ability to use the rr33 platform or receive transactional communications (such as deposit confirmations, withdrawal notifications, and account security alerts), which are sent on the basis of contractual necessity rather than consent.
13.4 rr33 does not engage in unsolicited cold marketing. All marketing communications are sent only to players who have opted in or who have an existing account relationship with rr33.
14.1 rr33 enforces a strict minimum age requirement of 21 years. Age verification is mandatory during the KYC process. Where rr33 discovers that an account is held by a person under the age of 21, the account will be immediately suspended, all data will be reviewed, and the matter will be handled in accordance with our underage gambling policy.
14.2 rr33 does not knowingly collect, store, or use personal data relating to persons under the age of 21 for any purpose other than verifying that such persons are excluded from the platform and taking appropriate corrective action.
14.3 If you are a parent or guardian and believe that a person under 21 in your care has registered or attempted to register an rr33 account, please contact our support team immediately at [email protected]. We will take prompt action to investigate and close any such account.
15.1 rr33 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements, or platform operations. The effective date at the top of this Policy reflects the date of the most recent revision.
15.2 Where changes to this Policy are material — particularly changes that affect your rights or how rr33 uses your personal data — rr33 will endeavour to provide reasonable prior notice to active account holders via email or in-platform notification.
15.3 Your continued use of the rr33 platform following publication of any amendment to this Policy constitutes your acknowledgement of the revised Policy. If you do not accept a revised Policy, you should cease using the platform and close your account.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data rr33 holds about you, please contact our support team through the following channels:
rr33 aims to respond to all privacy-related enquiries within 5 business days and to resolve all formal data rights requests within 30 days of receipt.
Responsible Gaming: rr33 provides deposit limits, session reminders, cooling-off periods, and self-exclusion tools — all accessible instantly from your account settings. For full responsible gaming resources, visit the Responsible Gaming page. 🔞 Strictly 21+ only. Gambling involves financial risk — please play responsibly.
Pakistan's most complete online gaming platform — 2,400+ games, live casino, PSL cricket betting, and instant PKR transactions. All under a licensed, regulated operator committed to protecting your privacy.
🔞 Strictly 21+ only. Gambling involves financial risk — please play responsibly. By using rr33 you confirm acceptance of this Privacy Policy and our Terms & Conditions.